Please enjoy the information about the Ergo Baby Carrier. We no longer sell any products -- so please look for other retailers if you wish to purchase an Ergo.

Frequently Asked Questions

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The Ergo Baby Carrier Shipping, Warranty, and Guarantee Questions. (6 questions)

  1. How long does it take for delivery?
  2. What is the shipping cost to Hawaii and to Alaska?
  3. Do you ship outside the United States?
  4. If I return the carrier, do I pay for return shipping?
  5. Do you offer gift wrapping or personilzed notes?



  1. How long does it take for delivery?

  2. All Ergo Baby carriers are shipped from our warehouse in Kentucky, generally the next business day after your order is placed. We are currently shipping our packages priority mail with the United States Postal Service.

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  3. What is the shipping cost to Hawaii and to Alaska?

  4. At this point, we are shipping our packages priority mail with the United States Postal Service. So, at present, customers from Hawaii and Alaska receive the same free shipping offer as our customers from the contiguous United States.

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  5. Do you ship outside the United States?

  6. Right now, we are just shipping within the U. S.

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  7. If I return the carrier, do I pay for return shipping?

  8. Yes, you would pay for return shipping. Upon receipt of the returned carrier, we will refund the original purchase price. So, your only expense will be the return shipping. Please make sure you contact us before returning any items, as you will need both an RMA number and the correct shipping address.

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  9. Do you offer gift wrapping or personilzed notes?

  10. We do not offer gift wrapping.

    We can have a personilzed note placed in with the order, email us what you would like the note to say after you place your order. Be sure to include the name the order was billed to in the email so that we can correctly identify the order.

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